Privacy Policy

Last updated: 9 October 2026

Who we are

Prime Boiler Co (“we”, “us”, “our”) runs this website, primeboilerco.uk — an information and quote-enquiry website for boiler and heating services for homeowners in Walsall and the surrounding areas.

Contact us about privacy at: mehboobramsha844@gmail.com

What information we collect

When you use our contact or quote form, we collect:

• Your name, email address and phone number
• The details of your enquiry (for example, boiler repair, servicing or installation)

We also automatically collect basic technical information when you visit the site — such as your IP address, browser type and which pages you visit — so we can keep the site secure and understand how it is used.

How we use your information

We use your details to:

• Respond to your enquiry and arrange quotes or engineer visits
• Improve our website and protect it against spam or misuse

Sharing with service partners: If you submit an enquiry, we may share your name, contact details and enquiry details with independent local heating and boiler service businesses (our service partners) so they can contact you about your enquiry. We never sell your details to anyone for marketing purposes.

Lawful basis (UK GDPR)

• Consent — when you submit our form, you agree that we can use your details to handle your enquiry.
• Legitimate interests — keeping the website secure, preventing spam, and improving the site.

How long we keep your data

We keep enquiry records for up to 24 months, then delete them — or sooner if you ask us to.

Your rights

Under UK data protection law you can ask us to:

• Show you the personal data we hold about you
• Correct anything that is wrong
• Delete your data
• Restrict or object to how we use it
• Give it to you in a portable format

Email mehboobramsha844@gmail.com and we will respond within one month. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website uses essential cookies to work properly and may use analytics cookies to understand visits. You can block cookies in your browser settings; the site will still work, but some features may be limited.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.